Yes, we proudly ship worldwide.

At BAYT NUBA each piece is carefully prepared to ensure the highest quality and attention to detail.

Estimated delivery times are as follows:

• United Kingdom: 3-5 working days
• International orders: 7-10 working days
  

Delivery times may vary slightly depending on location and customs processing. We appreciate your patience and support as we grow — each thobe is crafted with care and intention

For every thobe purchased, BAYT NUBA plants one olive tree in partnership with a trusted charitable organisation dedicated to restoring and supporting Palestinian land.

Planting an olive tree is a form of sadaqah (charitable giving)an act that continues to give back over time. It is also a quiet act of resistance, preserving heritage, protecting land, and sustaining future generations.

The olive tree stands as a symbol of resilience, rooted identity, and environmental renewal. Through this initiative, each purchase contributes not only to cultural preservation but also to supporting the environment. At checkout, you will have the option to include your name or the name of a person you would like the olive tree to be dedicated to, whether in honour of a loved one, an ancestor, or a meaningful intention.

Due to the detailed craftsmanship and limited nature of our pieces, we do not offer returns. We do offer exchanges. To request an exchange, you must notify us within 3 days of receiving your thobe. Items must be unworn, unwashed, and returned in their original condition.

Please note that exchanges may take additional time to process. We must first receive the returned thobe, and our team will carefully inspect it before approving and processing the exchange. If you have any questions or are unsure about sizing or fit, we encourage you to contact us prior to purchasing, our team is always happy to assist.

As we ship worldwide, international orders may be subject to customs duties, import taxes, or handling fees once they arrive in your country. These charges are determined by your local customs authority and are the responsibility of the customer. BAYT NUBA does not have control over these fees and cannot predict their amount.

Please note that customs processing may also cause delivery delays beyond our estimated shipping time frames. If you are unsure about potential charges, we recommend contacting your local customs office before.

To preserve the beauty and integrity of the embroidery, we recommend hand washing gently in cold water or professional dry cleaning only.

Please avoid machine washing, tumble drying, or applying direct heat to embroidered areas, as this may damage the fabric and detailing. We encourage careful storage in a cool, dry place to maintain the structure, colour, and longevity of your piece. Each thobe is crafted to be treasured. Proper care ensures it can be worn and loved for years to come.

BAYT NUBA is a historic Palestinian village known for its rich cultural heritage and deep-rooted traditions. The name reflects both place and identity, a symbol of belonging, resilience, and memory.

Our brand carries the name BAYT NUBA to honour the legacy of Palestinian villages and preserve the artistry of traditional tatreez through contemporary design.

Our thobes are crafted from a premium blend of 70% polyester and 30% spandex. This carefully selected fabric offers structure and durability while maintaining a soft, flexible feel.

The added spandex allows for comfortable movement and a flattering drape, ensuring the embroidery sits beautifully on the body without compromising shape. Our lighter thobes are opaque, so no need for an under dress!

For all inquiries, including sizing assistance, custom orders, collaborations, or general questions, please contact us at:

Email:contactus@baytnuba.com

Instagram:@bayt.nuba

Business Hours:

9am - 5pm Monday - Saturday GMT- Time

Our team responds within 24–48 business hours.

Our thobes are currently available in sizes XS to L, with selected thobes also offered in XL. Please refer to the sizing chart before purchasing.

We are actively working to expand our size range and make BAYT NUBA accessible to more women. Inclusive sizing is important to us, and it is something we are continuously developing.